Bans, mutes and appeals
If you think a ban or mute was a mistake, you can appeal it.
- Send an appeal while signed in.
- Say which character it was, what happened and roughly when.
- Explain why it should be looked at again.
A member of the team reviews the evidence, including the chat record, and replies on your request. Please send one appeal per decision - more requests about the same thing do not make it faster.
If you can't sign in to send an appeal, ask in our Discord.
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