How do I report a bug?

Updated 5 Nov 2026

Game bugs go on the bug & test portal, not here - there the whole team and other testers can see them, confirm them and vote.

  1. Search the portal first; someone may have reported it already.
  2. File a report: one bug per report.
  3. Say what you did, what you expected and what actually happened.
  4. Paste a screenshot straight from your clipboard.

Each report's status (open, confirmed, in progress, fixed…) shows on the portal.

A problem with your own account or items is a support request, not a bug - contact us.
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