I can't sign in
Try these in order:
- Refresh the page and try again. If you were signed in somewhere else, sign out there first.
- Make sure you are on the real site: play.mapleverse.online for the game, mapleverse.online for the website. See Scams and fake sites.
- Allow pop-ups and cookies for the site - sign-in opens MapleStory Universe and comes back.
- Try another browser, or a private window, to rule out an extension.
If MSU's own sign-in page shows an error, that part is run by MapleStory Universe, not MapleVerse.
Still stuck? Contact us and tell us what you see. If you can't sign in to the website at all, ask in our Discord and a staff member will help.
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