Lag and disconnects

Updated 5 Nov 2026
  • Close other tabs and apps that use the network or a lot of memory.
  • On Wi-Fi, move closer to the router or try a wired connection.
  • On a phone, a stable Wi-Fi connection usually beats mobile data.
  • Keep the game tab in front - browsers slow down background tabs.

If many players are affected at once, it will be posted in the notices at the top of Player Support and on Discord. If it is only you, send a technical request.

Lost an item in a disconnect? See I've lost an item.
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